Our Policies

We transparently share our policies with the public and are open to any feedback as an opportunity to improve our service quality

GCC Policies

GCC policies are developed to assist our office staff, auditors and other interested parties to understand our policies and procedures that govern our operating processes.

GCC is committed to working with everyone in a way that provides beneficial outcomes to all GCC, auditors and clients. Also, the management team will do what is reasonably practicable to ensure people can undertake their work in an ethical, healthy and safe environment.

GCC keeps these policies current and relevant. Therefore, from time to time, it will be necessary to modify and amend some sections of the policies and procedures, or for new procedures to be added.


Business Policy

At Global Compliance Certification, we are dedicated to upholding the highest standards of Integrity and Excellence in all aspects of our business. We believe that these principles are essential for building trust and delivering exceptional certification services to our valued stakeholders. This policy outlines our commitment to Integrity, Excellence and other important values.

Integrity serves as the foundation of our business, and we remain committed in our dedication to conducting ourselves ethically and aligning with a fundamental set of values. Our conduct is directed by a firm commitment to comply with all relevant laws and regulations. We anticipate that all employees and stakeholders will embrace these integrity principles in their interactions and decision-making procedures.

At the core of all our endeavors lies a commitment to excellence. We persistently work towards surpassing the expectations of our clients, concurrently safeguarding the welfare of our local communities and the general public. Through our company-wide commitment to excellence, we aim to provide the highest quality certification services and be recognised as a trusted business partner.

GCC recognises the importance of impartiality in delivering certification services that inspire confidence. We place great emphasis on maintaining objectivity throughout our operations. Our management team is dedicated to upholding impartiality, competence, managing conflicts of interest, ensuring confidentiality, and adhering to professional ethics in all certification activities.

Client Satisfaction
We are committed to providing professional services that consistently meet and, whenever possible, exceed our clients’ requirements and expectations. To achieve this, we will:

  • Adopt the necessary framework and applicable requirements to meet business, client, legal, and regulatory obligations
  • Treat all employees, clients, and business partners with respect and fairness
  • Employ competent personnel who demonstrate strong professional ethics and are supported by ongoing competency development programs
  • Safeguard the confidentiality of proprietary information belonging to our clients
  • Continuously improve our service level and the effectiveness of our business management system
  • Responsibly deliver high standard services and be responsive to our clients’ expectations and concerns, seeking to enhance client satisfaction

Work Environment
GCC is committed to maintaining a safe and healthy work environment for all our staff and contractors. We prioritise the well-being of our employees and take necessary measures to ensure their safety, both physically and mentally.

Social Responsibility
We recognise the impact our behavior can have on those around us. We are committed to treating all clients, staff, and contractors honestly, fairly, and objectively. We strictly avoid engaging in unfair or deceptive practices and act in accordance with our commitment to social responsibility.

By adhering to this policy, Global Compliance Certification aims to establish a strong foundation for conducting our business with integrity, delivering excellence in certification services, and promoting impartiality and social responsibility. We believe that through these principles, we can build lasting relationships with our stakeholders and contribute positively to the global compliance landscape.

Other policies:

In Global Compliance Certification (GCC), we are dedicated to upholding a set of values and ethical standards while fulfilling the needs of our clients and serving the best interests of our communities and the general public. This policy establishes the expected conduct and responsibilities of all GCC employees and contractors acting as auditors. The policy aims to ensure professionalism, ethical behavior, impartiality, confidentiality, and the avoidance of conflicts of interest in all audit engagements. Adherence to this policy is mandatory for all GCC auditors.

Respect and Professionalism

  • All auditors must respect and maintain a polite and helpful attitude towards employees, clients, and business partners of GCC.
  • Auditors must disclose any potential conflict of interest with GCC and its clients before accepting any job offered by the company or organisation.
  • Auditors must act in a trustworthy, ethical, and unbiased manner when performing their duties on behalf of GCC, GCC clients, and their interested parties, as outlined in the agreement and requested by GCC.
  • Auditors are expected to reply to inquiries respectfully and, if unable to provide requested information, refer the requester to the appropriate source.
  • Discrimination based on race, nationality, religion, political activity, gender, marital status, age, carer or family responsibilities, physical features, disability or impairment, pregnancy, breastfeeding or parental status, or sexual preference is strictly prohibited in connection with auditors’ duties.

Integrity and Ethical Conduct

  • Auditors must always be frank and honest, refraining from any conduct that may cause unwarranted offense or embarrassment to any reasonable person.
  • Auditors must comply with the requirements of relevant legislation or regulations, including but not limited to the Privacy Act 1988, Competition and Consumer Act 2010, and Work Health and Safety Act 2011 or equivalent Work Health & Safety legislation.
  • Auditors must not promote or represent any business interests or entities in which they have or may have an interest.
  • Auditors must not accept any inducement, commission, gift, or other benefits from any interested party.
  • Auditors must not communicate false, erroneous, or misleading information that may compromise the integrity of any audit.
  • Auditors are required to fully cooperate with any inquiry in the event of a complaint or alleged breach of this policy.


Impartiality and Restraint of Trade

To maintain the integrity of GCC’s auditing services and fulfill contractual obligations, auditors must adhere to the following instructions:

  • Introduction; When interacting with clients, auditors must explicitly introduce themselves as ‘GCC Auditor’ to establish transparency and clarity regarding their role and affiliation.
  • Confidentiality; Auditors must avoid discussing any other jobs, employers, such as consultancy or other certification companies, during or after the audit. Maintaining confidentiality ensures compliance with the contractual obligations of impartiality and restraint of trade.
  • Service or Product Offerings; Auditors must not offer any services or products to the client, either during or after the audit. This includes consulting services, recommendations, or any other form of business offerings. Adhering to this instruction preserves the impartiality and independence of the auditing process.
  • Neutrality; Auditors must avoid praising, recommending, or criticising any consultant or consulting firm to the client. Maintaining neutrality ensures that auditors do not unduly influence the client’s decisions or opinions, thereby upholding the principle of impartiality.

By strictly adhering to these instructions, GCC auditors demonstrate professionalism, comply with contractual obligations, and uphold the reputation and trustworthiness of GCC’s auditing services.

This policy outlines the commitment of GCC to impartiality in providing audits and certification services. GCC recognises the importance of maintaining impartiality throughout its operations to ensure the credibility and trustworthiness of its certification services. This policy is publicly available on the GCC website and serves as a foundation for the organisation’s business practices.

Conflict of Interest
GCC acknowledges the potential for conflicts of interest to arise from the provision of certification services. We conduct a comprehensive identification, analysis, and documentation of these possibilities to ensure transparency and adherence to impartiality principles. It is important to note that not all relationships automatically imply conflicts of interest. However, GCC is committed to addressing any relationships that may pose a threat to impartiality. The organisation will document and demonstrate the measures taken to eliminate or minimise such threats. This information will be accessible to the committee responsible for safeguarding impartiality. The demonstration shall encompass all potential sources of conflicts of interest, regardless of whether they originate from within GCC or external entities.

Unacceptable Threat to Impartiality
In cases where relationships pose an unacceptable threat to impartiality, GCC will avoid providing certification services. We maintain a thorough review of potential conflicts of interest during the contract review process and when selecting the audit team. All members of the audit team are required to sign an agreement that includes a declaration of independence, ensuring confidentiality and impartiality in their roles.

Consultancy Services
GCC and any part of the same legal entity do not offer or provide management system consultancy services. This separation ensures that conflicts of interest related to consultancy activities are avoided. If a relationship between a consultancy organisation and GCC, or its employees, poses an unacceptable threat to impartiality, GCC will not engage in certification services. The relationship in question may be based on ownership, governance, management, personnel, shared resources, finances, contracts, marketing, or any other factors that could compromise the impartiality of GCC’s operations.

Certification of Certification Bodies
GCC does not certify other certification bodies for their management system certification activities. This policy ensures that the organisation maintains its independence and prevents conflicts of interest that may arise from certifying competitors or entities with similar services.

Independence and Ownership
GCC is an independent company and has a policy of not owning any other business or company, either wholly or partially. This approach reinforces the organisation’s commitment to impartiality. In instances where a relationship poses an unacceptable threat to impartiality, such as the ownership of a wholly or partially owned subsidiary by GCC or employment of GCC personnel, certification services will not be provided.

GCC is dedicated to upholding the highest standards of impartiality in its audits and certification services. This policy ensures that potential conflicts of interest are identified, documented, and appropriately addressed. By adhering to this policy, GCC aims to maintain its reputation as a trusted and impartial certification body. This policy is subject to periodic review to ensure its continued effectiveness and alignment with the organisation’s values and objectives.

GCC recognises the importance of safeguarding the confidentiality of information obtained or created during the performance of certification activities. This policy establishes the principles and arrangements to ensure that all stakeholders involved in GCC’s operations, including committees and external bodies or individuals acting on its behalf, adhere to strict confidentiality standards. This policy applies to all levels of GCC’s structure and emphasises the protection of sensitive information.

Confidentiality of Information

  • GCC will inform the client in advance regarding any information it intends to disclose publicly. All other information, except for information made publicly accessible by the client, shall be treated as confidential.
  • Unless required by accreditation bodies or governmental authorities, GCC shall not disclose information about a particular client or individual to a third party without obtaining written consent from the client or individual concerned. In cases where GCC is legally obligated to release confidential information, the client or individual will be notified in advance, except where prohibited by law.

Confidentiality Agreement

  • GCC has established a confidentiality agreement that outlines the obligations of all staff, employees, auditors, contractors, and members of committees associated with GCC and its clients.
  • The confidentiality agreement requires stakeholders to maintain the confidentiality of GCC’s clients’ information and prohibits the disclosure of any confidential information to third parties, unless explicitly authorised by GCC.
  • Stakeholders must ensure that any documents or materials containing confidential information are kept separate from their personal documents and materials.
  • Prior to engaging in any activity related to GCC, all staff (including directors), auditors, contractors, and members of committees must sign the confidentiality agreement.

Secure Handling of Confidential Information

  • GCC is committed to providing secure equipment and facilities to handle confidential information. Appropriate measures will be implemented to protect the confidentiality, integrity, and availability of such information.
  • GCC stakeholders are responsible for utilising the provided equipment and facilities to handle confidential information in a secure manner.

Compliance and Enforcement

  • GCC will regularly review and assess compliance with this policy and related confidentiality obligations.
  • Non-compliance with the confidentiality policy may result in disciplinary actions, including termination of employment or contract, as deemed appropriate by GCC.
  • GCC will provide necessary training and awareness programs to stakeholders to ensure understanding and compliance with this policy.
  • Stakeholders are encouraged to report any potential breaches or concerns related to confidentiality to GCC’s designated authority.

This policy outlines the activities for suspension, withdrawal, extension or reduction of the scope of certification, and the subsequent actions that will be taken by GCC. The policy is designed to ensure that certified clients of GCC continue to satisfy the requirements of the management system standard and maintain the integrity of the certification process.

Suspension and Withdrawal Procedure
GCC has documented a Suspension and Withdrawing procedure that specifies the steps to be taken for suspension, withdrawal, extension or reduction of the scope of certification. The procedure outlines the following:

  • The conditions under which certification may be suspended, withdrawn, or reduced in scope
  • The actions to be taken by GCC and the certified client
  • The arrangements for ensuring the discontinuation of the use of advertising matter that contains any reference to a certified status by the certified client
  • The arrangements for updating the status of certification
  • The measures to be taken by GCC to make the suspended status of certificates publicly available

Maintenance of Certification
GCC maintains certification based on the demonstration that the client continues to satisfy the requirements of the management system standard. This includes conducting surveillance or recertification audits at the required frequencies and taking effective corrective actions to identified non-conformities within the set time limit.

Public Notification of Suspended Status
GCC will publish or make publicly available the suspended status of certificates or take other measures it deems appropriate. This is to ensure that stakeholders are aware of the suspended status of the certification.

Enforceable Arrangements
GCC has enforceable arrangements with the certified client concerning conditions of withdrawal. Upon notice of withdrawal of certification, the client is required to discontinue its use of all advertising matter that contains any reference to a certified status.

Grounds for Suspension of Certification
GCC will suspend certification in cases when:

  • The client’s certified management system has persistently or seriously failed to meet certification requirements, including requirements for the effectiveness of the management system
  • The certified client does not allow surveillance or recertification audits to be conducted at the required frequencies
  • Failure by the customer to meet the requirements for maintaining the certification of the management system, relevant legislation requirement or the agreement between GCC and the client
  • Failure to take effective corrective actions to identified non-conformities within the set time limit
  • Failure to pay the fees due, upon written notice from GCC
  • Improper use is made of the certification status, the Certificate of Registration, or the GCC and/or JAS-ANZ Certification Mark
  • The certified client has voluntarily requested a suspension (this must be submitted in writing)

This policy outlines the complaints and appeals procedure established by GCC (Company Name) for handling complaints and resolving issues with clients or third parties regarding any of its services. This policy ensures transparency, fairness, and accountability in addressing and resolving concerns raised by stakeholders. GCC is committed to providing a robust mechanism to address complaints and appeals promptly and efficiently.

This policy applies to all stakeholders, including clients, partners, employees, and any other individuals or organisations directly or indirectly affected by GCC’s services.


The following principles guide the complaints and appeals procedure:

  • Fairness GCC ensures that all complaints and appeals are treated fairly, without any discrimination or bias against the complainant or appellant.
  • Independence Persons engaged in the handling process are independent and separate from those involved in carrying out audits and making certification decisions.

Complaints and Appeals Handling Process
GCC’s complaints and appeals handling process includes the following elements and methods:

  • Receipt and Documentation GCC receives and documents all written and verbal complaints or appeals using the internal Non-Conformance (NC) sheet, ensuring accurate and comprehensive recording of information.
  • Acknowledgment Upon receiving a complaint or appeal, GCC promptly acknowledges receipt to the appellant and provides progress reports throughout the handling process. The outcome of the complaint or appeal will also be communicated to the appellant.
  • Appointment of Respondent GCC appoints a designated respondent for each complaint or appeal. The respondent is responsible for overseeing the handling process, ensuring impartiality, and coordinating the investigation.
  • Investigation and Resolution GCC organises a thorough investigation of the complaint or appeal, collecting all necessary evidence and information. Based on the findings, GCC takes appropriate actions to address and resolve the issue at hand.
  • Formal Report Within 10 working days of receiving the complaint or appeal, GCC prepares and sends a formal report to the complainant or appellant. The report outlines the details of the complaint or appeal, summarises the actions taken by GCC, and provides any necessary explanations or justifications.
  • Confirmation of Response Within one month of receiving the response, GCC contacts the complainant or appellant to seek confirmation that the provided response was received and found acceptable. This step ensures that both parties are in agreement and have reached a satisfactory resolution.

Non-Discriminatory Actions
GCC guarantees that the submission, investigation, and decision on complaints or appeals will not result in any discriminatory actions against the complainant or appellant. No negative consequences, such as retaliation or discrimination, will arise due to the act of raising a complaint or filing an appeal.

Continuous Improvement
GCC recognises the importance of continuous improvement in its complaints and appeals handling process. Feedback obtained from complainants, appellants, and the overall experience of stakeholders will be taken into account for enhancing the effectiveness and efficiency of this procedure.

All GCC stakeholders are expected to comply with this complaints and appeals procedure. Any attempts to impede or obstruct the process, as well as any misuse of this procedure, will be subject to appropriate disciplinary actions.

By implementing this policy, GCC aims to foster trust, transparency, and accountability in its relationships with stakeholders. The company remains committed to addressing complaints and appeals promptly and fairly, promoting continuous improvement, and upholding the highest standards of service delivery.

GCC is dedicated to maintaining a workplace that fosters equal opportunity for all job applicants and employees. This policy outlines our commitment to providing fair and unbiased treatment to individuals throughout their employment journey, from recruitment and promotions to training, remuneration, leave, and all other aspects related to employment. We strive to ensure that all employment decisions are based on merit and are free from any form of discrimination or bias.

Equal Employment Opportunity
GCC firmly upholds the principle of Equal Employment Opportunity, which ensures that all staff members and potential employees are treated equitably and fairly, irrespective of their personal characteristics or attributes. The company prohibits discrimination on the basis of sex, nationality, religion, physical or intellectual disability, age, sexual preference, or any other irrelevant factors. This policy extends to all employment-related activities and benefits offered by GCC.

Merit-Based Selection
GCC is committed to a merit-based selection process that focuses on identifying the most suitable candidates for job openings, promotions, and training opportunities. Our human resource activities are guided by the merit principle, where decisions are made based on objective assessments of skills, qualifications, relevant work experience, and the ability to thrive within our organisational culture. By adhering to this principle, we aim to provide an equal chance for all individuals to apply for jobs and pursue professional growth within GCC.

Reporting Mechanism
To ensure a genuine commitment to preventing illegal and undesirable conduct, GCC maintains a reporting mechanism that allows employees and others to report concerns freely and without fear of reprisal or intimidation. We encourage the reporting of any instances of discrimination, harassment, or any other violation of this policy. Reports will be promptly and impartially investigated, and appropriate action will be taken to address the concerns raised.

Benefits of Equal Employment Opportunity
Equal Employment Opportunity offers numerous benefits to both GCC and its staff members. By identifying and eliminating direct and indirect discriminatory practices and barriers, we create an environment that is inclusive and supportive for all individuals seeking employment or advancement opportunities within the organisation. Embracing diversity and equal opportunity allows us to attract a wider pool of applicants, increasing our chances of selecting the best person for each role. Additionally, providing access to training and development opportunities promotes a more qualified workforce that is representative of the diverse customers we serve.

GCC is fully committed to maintaining a workplace that values and promotes equal opportunity for all stakeholders. This policy reaffirms our dedication to fairness, consistency, and the elimination of discriminatory practices. We believe that by adhering to the principles of Equal Employment Opportunity, we create an environment where individuals can thrive, contribute their unique perspectives, and collectively contribute to the success of GCC.

This policy applies to all employees, contractors, vendors, customers, and any other individuals associated with GCC. It is the responsibility of all stakeholders to uphold and adhere to this policy, fostering an inclusive and supportive work environment for all.

Bespoke services

What Our Clients Say

The Global Compliance Certification team made the entire process as seamless as possible for my recent NDIS verification audit. The professional and friendly team were able to provide an excellent service for my business. And the auditor was made me feel very comfortable and erased any nerves. I would happily recommend them to all.Deb JacksonDJ Plan Management and Accountingread more
Deb Jackson
The quality offer for GCC is consistently outstanding, exceeding my expectations every time and their staff is kind, friendly but also highly skilled. I was completely impressed with their professionalism and customer service. Thank you very much guys!read more
Multitasking Mum
Our auditor Sanyog Desai his professionalism and extensive knowledge made a significant impact on our journey to a successful audit.Once again, I would like to express my sincere gratitude for your great help.read more
I am pleased to share my overwhelmingly positive experience with the GCC auditor during the recent meeting. From start to finish, the auditor's professionalism, expertise, and commitment to the task at hand were truly remarkable.read more
Bahija Badal
I had the pleasure of dealing with GCC and the Auditor assigned to me to guide me through my NDIS re-verification audit . I like most people a little nervous that I may have missed something. From the start up zoom audit process I was greeted with a calm approach , I found the audit process not only informative and helpful but Al Matin gave me motivation again after what has been a very hard couple of years. He explained ways for me to keep growing and improving my business, my audit was successful and insightful, I would highly recommend any small business to be at ease when dealing with GCC and staff . An overall great experience.read more
Tracey L C
GCC have delivered a high standard of service which sets a precedence amongst their competitors. They were super informative and also educative which gives our organisation the confidence that our practices are in line with NDIS expectations. They're professionalism and delivery is commendable and I wouldn't hesitate in recommending their services to other providers. Thank you GCC! (Krisneil Care)read more
Catherine Castaneda
Great help! Made the audit process, quick easy and very positive. Thank you!
Slav Solo
What an amazing team, GCC made me feel so comfortable through out the audit process for Fidget & Co. The team is extremely helpful, communicative and professional. I highly recommend GCC.
Athena Parousis
What a Team!As scary as an audit can be these guys made it seem so simple with their informative and regular communication.The auditor (Christine) explained everything in a way that I was able to understand exactly what I needed to do, excellent communication.I highly recommend GCC to anyone needing help with their Audit process, or simply for advice.Thank you to all the Team.read more
Thanks to GCC for all support and help , especial for our auditor Mel . she is very professional , knowledgeable .
lin lin
My experience with my auditor Frann, was very pleasant. Thank you so much for your professionalism. I will certainly engage GCC for my next audit.
Kikoo Ndhlovu
I’ve recently had an audit with Armin Eftekhari from GCC and I would like to highly recommend GCC especially Armin for the great work they do. Armin was highly professional and very knowledgeable in his field. He made the process of the audit a very informative and supportive experience for us while acknowledging our efforts as a provider. Having an auditor with such approach further motivates providers to do even better with what they do. Many thanks to Armin and GCC.Kind regards,Laylan ShamdinDirectorBuilding Abilities Disability Servicesread more
Laylan Shamdin
I would like to send great appreciation and positive feedback for our audit with GCC.Thank you for every team member who had participated during the process.We feel comfortable for the efficient and effective communication between GCC staff and us.Special THANK YOU for Auditors - Shervin and MelThey are both very very professional and knowledgeable auditors. They delivered clear auditing structure and scientific procedures that minimising the confusion when we identifying what is the question, so that we could demonstrate our work quicker than usual. This made a smoother Q&A mechanism, therefore we felt less nervous and were able to present a better performance in the auditing.I am representing Helpie to appreciate your time and effort!We are looking forward to meet with you for our mid-term audit in 18 months.We would definitely recommend GCC to my friends.read more
Feedback –I would like to thank the team at GCC for all the support and guidance provided to us throughout our audit journey. In particular, I would like to thank our lead auditor Mr Shari Ghobadi for his patience, empathy and professionalism which led to a successful and stress-free audit.Overall it was a pleasure collaborating with GCC and I look forward to working with them in the future as well.Recommendations –I strongly recommend GCC to anyone looking for a professional, honest, and efficient organisation !read more
jaspreet Singh sekhon
Terrific experience! I would like to thank my lead auditor Shari Ghobadi for the excellent and efficient manner in which he conducted my NDIS certification audit for Specialist Behaviour Support. He was extremely professional and knowledgeable. I would highly recommend GCC for the NDIS audit. Thank-you.read more
Sereta Uitenweerde
GCC exceeded every expectation.Their Administration staff eliminated any apprehension and uncertainty I held with prompt and reliable guidance throughout the entire process.Their Auditor's comprehensive knowledge and expertise, even with my company's specific requirements, was outstanding.Engaging GCC's services helped me develop a confident understanding of my business and quite a positive outlook from hereon.read more
Inferno Monkey
GCC is very professional and efficient when it comes to audit. We used GCC for our company NDIS registration audit and found them to be very effective and efficient. We passed our audit thanks to GCC! Highly recommend them!read more
Viti Eva Tuimabualau
I highly recommend GCC for NDIS audit. Good customer service and overall very informative experience.
Bipin Chapagain
We have thoroughly enjoyed working with GCC and our lead auditor Rob for the past two years! He is making the process a lot less daunting and is great at understanding your business. The standards are applied to your systems and style of work, rather than putting all companies within the same square box! Looking forward to working with GCC and Rob in coming years.Would highly recommend GCC to anyone wanting to achieve and maintain their ISO certification.read more
Lina Bendroth
Our Auditor Abdullah was very thorough and informative with comments on how we can still do better and how our Integrated Management System can help us grow.
Jason Lewis
Our Auditor, Mosta Ashena, is very professional and highly knowledgeable in his craft. He made sure that applicants to become NDIS Provider have the right knowledge and skills before recommending to NDIS Commission for approval.Thank you GCC and Mosta and we are looking forward to our midterm audit.God bless!read more
Ferdinand Pandes
I received excellent customer service from GCC team before, during and after my audit exercise. They were professional in their communication and business conduct.In terms of cost, I got value for money. I did shop around before I choose them. I found GCC affordable without having to wait for a long time for audit appointment.I confidently recommend GCC for your NDIS provider audit, and you will never regret you did.read more
Highly recommend with 5 stars for their professionalism and outstanding communication throughout the Audit. Many thanks to the Lead Auditor - Joven Mercado and Certification Co-ordinator - Priscilla Bonella for their outstanding effort and service.read more
Fleximake Bookkeeping
We have had a wonderful experience with GCC as we go through the NDIS verification process. We have used GCC twice now and on both occasions they have provided a high quality service. Their communication is next to none, with quick informative replies.Their service is always positive and friendly yet professional and helpful.I would highly recommend GCC to anyone in need of this service.read more
J Gee
All staff, managers, and auditors have effective communication, oriented and innovation. Enjoyed working with GC Certification and thank you for your professional nature. I recommend GC Certification for now and the future.read more
Thank you to GCC (Jo and Mandana) for your professionalism, kindness, excellent feedback and sense of humour that lightened up a super stressful time. I don't think anyone looks forward to 'audit day' but you certainly made it much less stressful. Thank you!read more
Cass Rochelle
My auditors were both lovely. I learnt soo much from my audits. I am guaranteed I will be improving myself from their feedback. Great service !!
Rose Ann Dreske
I am very happy working with GCC from the day one I have contacted and their communication was excellent on every phone call or on enquiry.The auditors were excellent and I will highly recommend for JO Gray and Mosta.read more
madhavi latha
We had Mel Peka as our auditor. We highly recommend her for her professionalism, attention to detail, and at the same time, being lovely and supportive to make us at ease during our audit. She is very customer focused and full of knowledge that she shared with us as well.read more
yanting dong
I would like to thank the team at GCC for their services. In particular, I would like to thank my lead auditor Faz.Faz was extremely patient with me and explained all the requirements for the audit well before the audit date.He was able to explain in simple terms what documents were needed and why they were needed. For anyone wanting to get an audit done, I would highly recommend you get into contact GCC.Thanks again GCC and I'll definitely be back for my next audit.Abdiread more
Abdi Mohamud