NDIS Audit – Renewal
Recertification and Reverification
When your registration is due to expire, you will need to undertake a Re-certification or Re-verification audit to renew your registration.
About the NDIS Re-Certification and Re-Verification Audit
The registration cycle for NDIS Providers is 3 years long. Your registration expiry date is located on your certificate of registration received by the NDIS Commission. To continue being a registered NDIS Provider and continue claiming NDIA payments, you must apply to renew your registration and undertake another audit before the expiry date.
When your NDIS registration is due to expire, the NDIS Commission will send you a reminder email roughly 6 months before expiry with instructions on how to complete your renewal application in the portal. Please follow these instructions carefully to complete your renewal application.
Renewing your NDIS registration is an ideal time to review your scope of services and consider any additional supports or services you might like to add. When completing the renewal application, you can add or remove any registration groups from your scope. It is also important to ensure all information is up to date including key personnel details, head office address and any outlet addresses. If there have been changes to the above information, you can update this when completing the renewal application. If you require any assistance with the renewal application, please contact the NDIS Commission directly.
Once you have completed your application, you will receive an “initial scope of audit” document that you can provide to GCC to give you a quote and discuss your audit needs with you. The recertification or reverification audit is similar to an initial NDIS certification or NDIS verification audit, and also looks at the continued effectiveness of the service as a whole and how you intend to improve the service and maintain its quality.
The Re-certification audit will assess how you are meeting the NDIS Practice Standards and Quality Indicators relevant to your scope, and involves your auditor assessing your documented systems, interviews with staff and participants as well as file reviews to witness how the services are being implemented. Your recertification audit will occur in 2 parts – stage 1 is a desktop document review that is completed remotely, and stage 2 is an onsite visit to your location to assess how you are implementing the service.
The Re-verification audit will assess how you are meeting the requirements of the Verification Module in the NDIS Practice Standards and Quality Indicators and incorporates a desktop document review completed remotely.
To complete your NDIS Renewal Application, log in to the NDIS Quality and Safeguards Commission’s Provider Portal here. If you require assistance completing your application please refer to the NDIS Commission’s Quick Reference Guide here or contact the NDIS Commission directly.
NDIS Quote request
Fill out the form below to recieve a quote shortly
The Registration Renewal Process
Complete renewal application in the NDIS portal.
You will be able to complete your renewal application online no earlier than 6 months prior to your registration expiry date.
Please follow the instructions sent to you by the NDIS Commission via email. GCC recommends you complete this as soon as you can, even if you intend to schedule your audit closer to your due date.
This is to ensure you have adequate time to arrange a quote and prepare for your audit.
Contact GCC for a quote.
Prepare for your audit and schedule an audit date.
Once the quote has been accepted, our operations team will issue you with a document checklist to assist in your preparation for the audit.
Reverification audits are scheduled when you are ready to proceed, with consideration to your registration expiry date.
Recertification audits occur in two parts, as a stage 1 and stage 2 audit and our operations team will reach out to discuss potential audit dates with you in line with your deadline.
Complete your audit and receive your audit report.
Once your audit has been successfully completed, your audit report will be submitted to the NDIS Commission and copy will be sent to you for your records.
Your application will be considered by the NDIS Commission, and a new registration certificate will be issued when approval is granted.
NDIS Renewal; Re-Certification or Re-Verification
Preparing for your Audit and required documents
This short video explains NDIS Renewal process and how to get prepared for NDIS Re-Certification or Re-Verification audit.Play video
Frequently Asked Questions
If you don’t complete a NDIS renewal application and complete your audit by the deadline your registration is at risk of expiry. If your registration expires, you will not be able to claim NDIA payments for services. To avoid the risk of your registration expiring, ensure you complete your renewal application and contact GCC to arrange your audit as soon as possible, approximately 6 months prior to the expiry date of your certificate. If you would like to retain your NDIS registration but believe you will have difficulty completing the audit by the deadline, please contact us for assistance.
See NDIS Legislation, rules and policies here.
As the NDIS Commission’s registration cycle is 3 years long, when your registration is due to expire, you are required to undergo another audit to renew your registration for another 3 years. While another audit requires time and preparation, it is a great opportunity to assess how your business is going and if there are any improvements you can make to the service. GCC’s auditors are highly experienced in the industry and can provide valuable feedback to help improve your business and help you succeed in the future. The recertification/reverification audit is a full assessment against the relevant NDIS Practice Standards and Quality Indicators.
Once your audit report has been submitted by GCC, we do not have any oversight or control of the processing of your application. Your application will be assessed by the NDIS Commission and you will be notified when a decision has been made and provided with a copy of your new registration certificate, with a new expiry date. Your registration will remain active while the NDIS Commission are assessing your renewal application.