Quality Management ISO 9001

Learn the essentials of Quality Management System

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Quality Management System – ISO 9001 Courses

A Quality Management System (QMS) is the collection of policies, processes and procedures for planning and executing the core business areas of your organisation.  ISO 9001 is the most widely used and implemented quality management system in the world.

Our experienced and highly qualified team of auditors and trainers offer a range of ISO 9001 training options to suit organisations of all shapes and sizes.  Our online, flexible training includes our exclusive 2-hours introductory sessions, through to Exemplar Global Recognised Lead Auditor programs.

This easy-to-follow introductory course covers the essentials of the ISO 9001:2015 Quality Management Standard and help prepare you for your third-party certification audit.

This course is for: Organisations beginning their management system journey or seeking a refresher before their certification audit. The course is suitable for those in decision making roles such as Directors, Owners, Senior Management, Co-Ordinator’s, and Supervisors.

Duration: 2 hours

  • Learn the basics of the ISO 9001:2015 Quality Management Standard
  • Understand the requirements of third-party certification audits
  • Six (6) tailored fun videos
  • Fourteen (14) download forms and sample documents and guide you can use
  • Three (3) practical quizzes

Recognition:

  • Certificate of Completion issued by GCC Training

Price: AUD105.00 (USD72.00) 

This course is for anyone involved in writing and implementing Quality Management Systems, including managers, professionals and consultant developing and working with existing QMS systems.

Duration: Equivalent to 1.5 day (12 hours)

Course Structure: 5 online topics with self-paced training, with a quiz at the end of each module.

  • Management Systems
  • High Level Structure
  • All you need to know about ISO 9001
  • How to read and comprehend the standards
  • Final exam
  • Understand the principles of Quality Management Systems
  • Gain skills in evaluating your organisation against the standard and plan surveillance audits to ensure compliance
  • Learn how to provide feedback on your organisation’s performance for continuous improvement and to meet customer needs
  • Understand risk-based thinking and applying this to management systems

Recognition:

  • Exemplar Global – QM Quality Management Systems- ISO9001:2015
  • Exemplar Global registered Certificate of Completion issued by GCC Training & LMS TRG

Price: AUD310.00 (USD214.00) 

This course is for people new to the auditing profession that want to learn how to be an internal auditor, people involved in auditing, maintaining or supervising ISO 9001:2015 QMS and those who would like formal auditing qualifications. This four-day (32 hours) course of study covers how to perform effective audits in accordance with ISO 9001 standards including the principles of auditing, the role of the auditor, planning for audits, gathering evidence in an audit reporting and follow up.

Duration: Equivalent to 32 hours (4 days)

Course Structure: 16 online topics with self-paced training, with a quiz at the end of each module.

  • Course Introduction
  • Management Systems
  • High Level Structure (HLS)
  • Quality Management Systems ISO9001:2015
  • Audit fundamentals
  • Audit sampling
  • Roles and responsibilities
  • Planning an audit
  • Auditor principles and behaviour
  • Team and stress management
  • Read and comprehend
  • Audit findings
  • Audit report
  • Case study
  • Final exam
  • Principles and procedures of Internal Auditing
  • The latest developments of ISO 9001:2015
  • the roles and responsibilities of the auditor
  • People skills of the auditor
  • How to conduct effective opening and closing meetings
  • How to prepare and distribute an audit report

Recognition:

  • Exemplar Global – AU Auditing Management Systems
  • Exemplar Global QM Quality Management System
  • Exemplar Global registered Certificate of Completion issued by GCC Training & LMS TRG

Price: AUD675.00 (USD466.00)

This course is for anyone responsible for developing, implementing, maintaining, improving, managing, and auditing against ISO9001. It is also suitable for anyone wanting to become a third party QMS auditor, managers and other professionals working with QMS systems and processes and anyone looking for a formal qualification in auditing.

Duration: Equivalent to 48 hours (six days full time)

Course Structure: 17 online topics with self-paced training, with a quiz at the end of each module.

  • Course Introduction
  • Management Systems
  • High Level Structure (HLS)
  • Quality Management Systems ISO9001:2015
  • Audit fundamentals
  • Audit cycle
  • Audit sampling
  • Auditor roles and responsibilities
  • Planning an audit
  • Conducting and audit
  • Auditor principles and behaviour
  • Team and stress management
  • Read and comprehend
  • Audit findings
  • Audit report
  • Case study
  • Final exam

Participants will have a thorough understanding of:

  • The principles and procedures of auditing
  • The benefits of risk-based audit approach and its application to modern management systems
  • How to plan an effective audit against the ISO9001:2015 requirements in the role of Lead/External Auditor
  • Resource allocation and timetabling’
  • Customer integration into organisational processes
  • Write, review, and provide feedback on quality management system audit reports

Recognition:

  • Exemplar Global – TL Management Systems Lead Auditors
  • Exemplar Global – AU Auditing Management Systems – ISO 19011:2018
  • Exemplar Global – QM Quality Management Systems – ISO 9001:2015
  • Exemplar Global registered Certificate of Completion issued by GCC Training & LMS TRG

Price: AUD1,475.00 (USD1,018.00)  

Frequently Asked Questions

An ISO auditor is someone who is trained to perform detailed and external assessments on the management systems of any organisation. An ISO auditor should be a certified auditor or lead auditor with the requisite skills and knowledge to undertake third-party audits.

Whether an ISO auditor has undergone ISO 9001 training, ISO 14001 training, etc., they have a responsibility to ensure systems and processes comply with applicable ISO standards.

To enter the field of auditing as an ISO auditor, there are certain skills and requirements you need to prepare you for the rigours of this post.

  • Certificate, diploma or degree in a technological, environmental or management-related field
  • Work experience related to accounting, management, occupational systems, quality assurance and statistics
  • ISO 9001 certified auditor training (e.g., ISO 9001 internal auditor training) and certification in an establishment like Global Compliance Certification (GCC)
  • High level of analytical, management and communication skills
  • Demonstrated auditing skills and experience

Becoming an ISO 9001 lead auditor is an exciting career advancement opportunity. However, you need to have the right training and audit experience to be considered for this important position.

If you’re looking to work as an ISO 9001 lead auditor someday, keep in mind that there are some steps you should follow to get there:

  • Work on gaining auditing or any relevant experience. This can include work with quality management systems and process audits.
  • Attend and complete the required ISO 9001 training. After finishing ISO 9001 internal auditor training at GCC, for example, you still need to complete ISO 9001 lead auditor training.
  • Apply for a lead auditor post in a certifying body. However, note that applying for an ISO 9001 lead auditor post and meeting the requirements may not be enough. You may be required to complete some in-house training, as well as observe or assist in actual audits before becoming a full-fledged audit team member and being considered for a lead auditor post.

As an ISO 9001 lead auditor, you have more responsibilities than the other auditors on your team. You’ll have to handle the assigning of audit tasks and provide final judgement in cases of non-conformance, among other things. Therefore, it makes sense to have stricter requirements for people who want to become ISO 9001 lead auditors.

According to EN ISO 9000:2015, para 3.10.4, to be considered a competent ISO auditor, you need to possess the ‘ability to apply knowledge and skills to achieve intended results.’

Competency is a major requirement to become an ISO auditor. This is why certification bodies have set competence criteria against which all personnel involved in audit and other certification activities are evaluated.

Therefore, the responsibility of declaring or deciding on ISO auditor competence falls on the certification body.

Aside from making sure you have auditing (or related) experience and undergoing ISO 9001 certified auditor training, and completing ISO 9001 lead auditor training, you also need to conduct a self-evaluation.

Ask yourself: Do you have the skills necessary to become a successful lead auditor? Do you have the required educational qualifications or background? If you have the required skills and qualifications, then it’s highly likely you’ll succeed in your quest to become a lead auditor.

At GCC, we provide a range of online Quality, Environment and Safety training courses for companies and individuals. Anyone who is interested in learning about management systems and compliance, and investing in their career can enrol in our training courses in the following areas of expertise:

All GCC training courses are conducted online and administered through self-paced learning.

We provide learners with a wealth of training resources that are practical, interesting and rich with information. Moreover, all our courses are based on current international standards and led by industry experts.

GCC offers the following ISO 9001 training courses:

  • Quality Management System – ISO 9001 (Introduction)
  • Quality Management System – ISO 9001 (Foundation and Requirements)
  • Quality Management System – ISO 9001 (Internal Auditor Course)
  • Quality Management System – ISO 9001 (Lead Auditor Course)

The duration of your training depends on which course you select. For example, our different Quality Management System – ISO 9001 course offerings have different corresponding training durations:

  • Introduction (2 hours)
  • Foundation and Requirements (12 hours)
  • Internal Auditor Course (32 hours)
  • Lead Auditor Course (48 hours)

Yes, whether you’re taking the ISO 9001 internal auditor training or lead auditor course, or any other ISO training course, you’ll be completing the training online. This includes accessing resources, modules and quizzes.

Since all the courses offered at GCC are self-paced, you’re free to choose your schedule at your convenience. You may opt to spread out the hours based on your free time or finish faster within a few days by working on your chosen course full-time.

Aside from being a leading ISO training and certification provider, GCC courses are based on the latest global ISO standards and guided by industry experts.

Moreover, whether you’re working, studying or preoccupied in any way, GCC offers you the convenience of learning the essentials of ISO auditing through online, self-paced learning.
So, if becoming an ISO auditor is your dream profession, get in touch with GCC today!

Why Us?

Why train with GCC

International recognition

Our courses are based on international standards, and our organisation is a leading international provider of management systems training.

Online and self-paced

We understand that life is busy, that’s why all our courses are online and self-paced to fit around your schedule.

Experienced educators

Our courses are built on the knowledge and skills of our team of highly qualified and experienced auditors. Each course includes practical examples, sample documents and learning materials to reinforce learnings.