NDIS Audit – Midterm

It is a requirement of maintaining your NDIS registration to undertake your midterm audit by the due date.

About the NDIS Mid-term audits

Registered NDIS providers are required to undertake a mid-term audit within 18 months from the date of registration as shown on the certificate of registration. Completing the midterm audit by the due date is a condition of maintaining your registration as an NDIS provider. The mid-term audit will assess how you are implementing your services to NDIS participants and how you are continuing to meet the requirements of the NDIS Practice Standards and Quality Indicators. This usually involves interviews with participants and staff, as well as file and documentation review.

The NDIS midterm audit is a great opportunity to check how your business is going, and if there are any improvements that can be considered.

Your midterm audit due date can be found when viewing your registration record in the NDIS Quality and Safeguards Commission’s Provider Portal. The due date is calculated as 18 months after your registration date and occurs halfway through the 3-year registration cycle. If you’re not sure when your midterm audit is due, feel free to contact GCC and our friendly team are happy to help.

If GCC completed your previous audit, we will reach out to you prior to your midterm audit to remind you it is coming up and provide you with a form to complete to gain some updated information about your business so we can provide you with a quote.

If you’re new to GCC we’re also happy to help! Simply contact us and provide us with some information and your previous NDIS audit report so we can discuss your audit requirements with you.

GCC will then work with you to schedule a date for your midterm audit, considering your due date and audit requirements.

NDIS Quote request

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    The Midterm Audit Process

    NDIS Midterm Audit Process – Preparing for your Audit and required documents

    This short video (2 minutes) explains NDIS Midterm audit process and how to be preared for this audit.

    Play video

    Frequently Asked Questions

    As undertaking a mid-term audit is a condition of your NDIS registration, failure by a provider to meet this requirement may result in your organisation being in breach of a condition of registration. The Certificate may be suspended, withdrawn, or cancelled for a limited period or permanently.

    You will need to demonstrate that you are continuing to meet the requirements of the NDIS Practice Standards and Quality Indicators and your obligations as a registered provider. This will involve an assessment of your NDIS policies/ NDIS procedures and completed files or documents. The audit will also involve interviews with staff members and participants who consent to participate in the audit. You may wish to review your previous audit report to assist in your preparation and ensure any outstanding non-conformities from your previous audit have been addressed.

    For consistency we endeavour to assign the same NDIS auditor that completed your first audit where possible, with consideration to auditor availability and location, as they have an understanding of your business from the previous audit. For this reason, we encourage you to begin planning your midterm audit early and schedule your NDIS audit in advance to ensure your preferred auditor is available. If you would like to request a different auditor completes your midterm audit, please feel free to let our scheduling team know when arranging your audit date.

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    What Our Clients Say

    Recently, Global Compliance Certification (GCC) audited our services, and I must express my genuine appreciation for the high quality of service and substantial support they provide to clients. The auditors are proficient, amiable, and diligent; they convey information effectively and at a reasonable cost. The prompt services rendered were outstanding, and I experienced a profound sense of assistance. I strongly endorse GCC for auditing services. The crew has amassed extensive experience over the years.read more
    Peter Deng
    Amazing audit services, I would highly recommend them and will definitely use their services in my next audit.
    Going through the Auditing process is very daunting, though I would highly recommend GCC if you are looking to become registered. The support we received was of a very high standard. Their knowledge and time given to ensure that we were able to get all documentation together for the best outcome was greatly appreciated. We will definitely being using them in the next Audit and all future Audits moving forward.Thank You GCC, especially Armin who's patience and time given for us to pass was greatly appreciated. GCC are definitely worth the 5 stars.read more
    Anita Connolly
    I recently engaged with GCC for an Organisational Audit. The entire process for audit was streamlined, easy to navigate and there was always someone to answer the many questions I had!Thank you to Shervin who was patient, warm and open to sharing of feedback not only to myself but our organisation to ensure we grow, thrive, and continue to support the most vulnerable in the community.My entire dealings with GCC, particularly the two auditors Mona and Shervin was positive. My participants and staff who were interviewed also acknowledged and felt the same.There are not enough thank you's for Shervin and Mona, your team is lucky to have such assets!read more
    Sarah “1993306” Elf
    I had the privilege of working with an exceptional audit team over the past two years. My first audit was conducted by Kathy two years ago, and it was an incredibly positive experience. Kathy's deep knowledge and guidance provided us with invaluable insights, and we learned so much from that process.Recently, I had another audit, this time with Mona and Lisa, and they were just as amazing. Mona and Lisa were exceptionally supportive throughout the entire process, ensuring everything went smoothly and offering clear, constructive feedback. Their professionalism and expertise made a potentially stressful experience both manageable and educational.I’m extremely grateful for the knowledge and support that Kathy, Mona, and Lisa have provided over the years. I highly recommend them to any organization seeking auditors who are not only highly skilled but also genuinely invested in helping their clients succeed.Thank you for your fantastic work!Abeerread more
    Sydney Caring Services
    Very comprehensive, clear communication, to the point. Great auditor Sanjog, he is very good at what he does, very thorough. Thank you
    T Creative
    Thank you GCC team for your service and support during the Audit, BIG thanks to the Lead Auditor Al Matin for his professionalism and expertise. and I am looking forward to working with you in the future.read more
    All for Care Pty Ltd
    I recently just had my audit with this company, and let me just tell you that it was carried out with the utmost professionalism, friendly and the most amazing people! Shoutout to Mandana. I have felt at ease with her as she listened to my answers and guided me with what I should prepare, before my next aduit, honestly such a sweet heart. Thank you GCC once again!read more
    Joneer Mina
    We have had out initial audit a few months ago, we have just received our certification, GCC way of conducting audit was very methodical and helpful, I say that now after months and months of my audit due to the full clarity I have, welldone GCCread more
    Admin AIDNCARE
    GCC is doing an excellent job auditing our organisation with very professional auditors. David Evans was extremely helpful and knowledgeable. Our business fixed some issues with his help and he added a lot of value!read more
    jcg projects
    Amazing service with professional and person centred auditors. Will utilise again in the future. Highly recommend Giselle and Mina.
    Faith Abbott
    I had a wonderful experience with the guidance of lead auditor and RN auditor. Provided feedback and transparency throughout the journey of our renewal NDIS registration audit.
    Amy Hart
    I was more than pleased with the service I received from GCC Audit, especially Mandana Parnian. She made such a daunting process seem easy with her constant support. She is the ultimate professional with extensive knowledge in the disability industry. I gained valuable insight from her which will help me become a better provider. I would highly recommend GCC audit and Mandana Parnian for anyone interested in becoming a registered provider. She is the best!!!read more
    Sahr Mansaray
    Shari Ghobadi and Al Matin are true professionals who made the audit process less stressful. I highly recommend GCC.
    Ash M
    Absolutely fantastic Team, they make you feel comfortable and are very supportive and professional. Thank you Mosta and GCC Team
    Sithabile Ndawana
    OASES Community Carers has been using GCC as our auditors as they are very professional and very experienced in the field. They will make you feel comfortable and relax. Thank you GCC for your excellent service!read more
    Jenelyn Enares
    It was great working with GCC throughout the audit process. A big shoutout to Hunter, Annie, Frann and Jo, for making the process super smooth. All I can say they are helpful, knowledgeable and patient.. Definitely would recommend GCC 🙂read more
    Trevor Pinto
    I would like to thank all the GCC team for making our NDIS audit process smooth and insightful. I highly recommend anyone looking to NDIS audit for registering process or any other reason, GCC team is the one you can definitely depend on as they have amazing auditor with exceptional expertise and experience in NDIS area. We did the audit through GCC recently and very happy with the results and we were lucky to have Sue as our auditor as she was so knowledgeable and helpful. Highly recommended.Thanks you GCC team and all the best.read more
    Bijay Regmi
    The Global Compliance Certification team made the entire process as seamless as possible for my recent NDIS verification audit. The professional and friendly team were able to provide an excellent service for my business. And the auditor was made me feel very comfortable and erased any nerves. I would happily recommend them to all.Deb JacksonDJ Plan Management and Accountingread more
    Deb Jackson
    The quality offer for GCC is consistently outstanding, exceeding my expectations every time and their staff is kind, friendly but also highly skilled. I was completely impressed with their professionalism and customer service. Thank you very much guys!read more
    Multitasking Mum
    Our auditor Sanyog Desai his professionalism and extensive knowledge made a significant impact on our journey to a successful audit.Once again, I would like to express my sincere gratitude for your great help.read more
    DOLBOM NDIS
    I am pleased to share my overwhelmingly positive experience with the GCC auditor during the recent meeting. From start to finish, the auditor's professionalism, expertise, and commitment to the task at hand were truly remarkable.read more
    Bahija Badal
    I had the pleasure of dealing with GCC and the Auditor assigned to me to guide me through my NDIS re-verification audit . I like most people a little nervous that I may have missed something. From the start up zoom audit process I was greeted with a calm approach , I found the audit process not only informative and helpful but Al Matin gave me motivation again after what has been a very hard couple of years. He explained ways for me to keep growing and improving my business, my audit was successful and insightful, I would highly recommend any small business to be at ease when dealing with GCC and staff . An overall great experience.read more
    Tracey L C
    GCC have delivered a high standard of service which sets a precedence amongst their competitors. They were super informative and also educative which gives our organisation the confidence that our practices are in line with NDIS expectations. They're professionalism and delivery is commendable and I wouldn't hesitate in recommending their services to other providers. Thank you GCC! (Krisneil Care)read more
    Catherine Castaneda
    Great help! Made the audit process, quick easy and very positive. Thank you!
    Slav Solo
    What an amazing team, GCC made me feel so comfortable through out the audit process for Fidget & Co. The team is extremely helpful, communicative and professional. I highly recommend GCC.
    Athena Parousis
    What a Team!As scary as an audit can be these guys made it seem so simple with their informative and regular communication.The auditor (Christine) explained everything in a way that I was able to understand exactly what I needed to do, excellent communication.I highly recommend GCC to anyone needing help with their Audit process, or simply for advice.Thank you to all the Team.read more
    Laurence
    Thanks to GCC for all support and help , especial for our auditor Mel . she is very professional , knowledgeable .
    lin lin
    My experience with my auditor Frann, was very pleasant. Thank you so much for your professionalism. I will certainly engage GCC for my next audit.
    Kikoo Ndhlovu
    I’ve recently had an audit with Armin Eftekhari from GCC and I would like to highly recommend GCC especially Armin for the great work they do. Armin was highly professional and very knowledgeable in his field. He made the process of the audit a very informative and supportive experience for us while acknowledging our efforts as a provider. Having an auditor with such approach further motivates providers to do even better with what they do. Many thanks to Armin and GCC.Kind regards,Laylan ShamdinDirectorBuilding Abilities Disability Servicesread more
    Laylan Shamdin